OMNI Blender Return Policy &
30 Days 
Money Back Guarantee
If
within 30 Days of your initial purchase date and for any reason, you
are not completely satisfied with your purchase of the OMNI V Blender,
you may send the OMNI Blender back to us:
OMNIBLENDER.COM, LLC, 3505 E Bay Court, Eagle Mountain, UT 84005) subject to below conditions:
In
order to qualify for a refund on a returned Omni Blender within
this return policy, the buyer must contact us by email or by phone (801)-623-3225 and
request a Return Authorization (RA) prior to the return initiation."
"If
there is a problem and you want to return the blender because of that
problem, about 99.99% of the time, there is nothing broken, kaput, in
the blender. We might be able to solve your problem by phone or email.
Therefore please extend us the opportunity to troubleshoot the blender
problem or situation with you".
After
we have confirmed that you want to return the blender because we can't
help your situation, we will then instruct you what you must do to
appropriately return the blender...
(Please keep the original shipping box at least for 30 days - If
returned not in the original box we will deduct a $ 10 box fee).
Additional deductions from the refundable amount may apply if during
transportation the blender was damaged because you did not pack it
appropriately at least the same way we shipped the blender to you.
The
package and all components must also be complete and in unbroken or in
undamaged condition. And if you happened to use the blender, please at
least wash and/or clean the jar and blade and wipe off the food residue
from any applicable parts. Mice and other rodents shipped with the
blender in the return box will be executed upon arrival! (Just kidding- we have never received mice...and hardly anyone sends us back their blender).
Otherwise, unless the blender was broken by error which may have originated at the factory and the return is a warranty issue, if the blender you are returning is broken or damaged by negligence or due to return shipping, we cannot cover a full refund or no refund at all!
If shipping for any reason was included at the time of the purchase in the purchase price then we will deduct $ 25.00 (or the applicable shipping and handling fee and/or for international shipping) from the amount that will be refunded. This will cover the initial shipping cost to the buyer. This means that the customer is out the initial shipping and the money for the return shipping.
For that, you get to try out a brand new OMNI Blender for evaluation which we will get back used. We do not charge a restocking fee which most other competitors do.
Returning due to a blending challenge:
You cannot automatically expect, just because you have a powerful blender that it will make the smoothie you want magically from throwing in some ingredients. Sometimes it may take a little learning and practicing. Please also refer to the OMNI USER MANUAL and INSTRUCTIONS to find out what to do and what not to do!
Important RETURN NOTE:
We also would like to refer you to our Video website so you can get a better idea of how to blend correctly, how to use the blender, and what you might be able to expect in blending quality. If you are unable to accomplish the same blending result as expected, please call us at 801-789-7128. We might be able to help you.
If the buyer wants to have a full refund due to our error and inability to remedy the claim, we will then make a full 100% refund including all shipping fees. (If the blender does not meet the buyer's expectation, this is not our error. That is why we have such an elaborate website to help you choose and you can also call us to discuss your blending experience and desire to help you choose.) The Buyer may also use the refund as a credit towards the purchase or exchange of any other blenders that we can supply.
Canadian returns (or other International Returns) are allowed as well, however we will under no circumstances refund any of the shipping fees or custom duties and/or taxes. Further, as our customer, when buying our products, you the customer will not hold us liable or responsible for any importation duties, customs fees, taxes, and their refunds collectively / respectively.
Invitation to becoming an Affiliate Marketer
3507 E Bay Court
Eagle Mountain, UT 84005
(801) 789-7128
(801)-623-3225
Email: CustomerService@OMNIBlender.com
Website: www.3blenders.com & www.OmniBlender.COM